Frequently Asked Questions

How do I decide what the most appropriate senior living situation is?

Each person’s situation is unique. Our Senior Living Advisors are here to help clients and their families evaluate their current needs and preferences and anticipated future needs. Together, we’ll identify the appropriate living situation options, considering anticipated needs.

While my parents are pretty independent right now, what happens if/when their needs change?

While no one can predict what the future will bring, some senior housing options – such as Continuous Care Retirement Communities (CCRCs) – provide multiple levels of care, making it easy for clients to move from one situation to another. When circumstances change, we’re here to support you in finding the new best solution to meet your loved one’s needs.

Why are your services provided at no cost to the family or client?

Our Senior Living Advisors guide our clients and their families at no charge. When they choose to move into a senior community that we have helped them find and evaluate, the community pays us.

I don’t know which questions to ask when touring potential facilities. Can you help with that?

When we arrange tours for our clients, we’re happy to accompany you and help you prepare a list of questions in advance.

How can I determine whether my current financial situation will allow me to move into senior housing?

If you are concerned or unsure about the required budget or your financial situation, we are happy to answer all of your questions. Please contact us to speak to one of our advisors. One of the critical data points we consider with each client is their budgetary constraints or desires, and then we use that information to determine which options are a good fit for their situation.

During our initial meeting, Derek patiently listened to all the elements that were important to us.

He asked additional questions to effectively match our needs with the available options that fell in our price range. Within two weeks, we had three options to discuss… and within six weeks, my mom was moved and settled into her new home. Derek made an emotional and difficult process very manageable… we are so grateful for his kindness, help, and expertise!

Mylene B.

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